Can I pay by credit card?

Yes. Select pay by PayPal at checkout. Don’t panic, you don’t need a PayPal account (although you can use one if you have one), we just use PayPal as our card payment processor. Yes, this costs us more money than some other payment processors. But PayPal are well known, reliable, and do not engage in market distortion activities by offering artificially good deals then withdrawing them.

Can I pay by debit card?

Yes. Select pay by PayPal at checkout. Don’t panic, you don’t need a PayPal account (although you can use one if you have one), we just use PayPal as our card payment processor.

Can I pay over the phone?

Sorry, no. We don’t offer this facility. We used to, but we had too many payments rejected by customers banks.

Can I pay cash or cheque?

If you insist! You can send a cheque by post, or hand deliver cash. We recommend using special delivery by Royal Mail if you are going to use a postal service.

Cheque and cash payments won’t be processed until our bank has confirmed the validity of the cash or drawn the cheque, therefore cash and cheque purchases will take longer to process.

Can I pay by bank transfer?

Yes. Select pay by bank transfer and you will receive an invoice with our bank details on. Please make sure you use the order number as the reference.

Do you offer buy now pay later?

We do not offer services such as Klarna. We consider such services unethical. Their business model is to make credit too easy without any affordability checks. And then assume that 30% of customers cannot meet the future repayments. At this point fees and charges that can add up to over 200% of the original product price are added. We don’t believe this fair or ethical. And it might soon become illegal.

Do you offer any credit deals?

If you meet PayPal’s affordability criteria (they do it the right way!), then they will automatically offer you 4 months interest free credit. If you don’t qualify, then we’re afraid we have no other credit options. We used to offer payment plans, but the majority of those ended in default, so we’ve stopped offering those sorry.